Privacy Policy

Welcome to www.watermelonsugar.in, operated by Watermelon Sugar.

At Watermelon Sugar, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when you visit or make a purchase through our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

When customers interact with our website, we may collect certain personal and technical information, including but not limited to:

• Full name
• Phone number
• Email address
• Billing address
• Shipping address
• Order and purchase details
• Device information such as IP address, browser type, device type, and browsing behaviour on our website

This information may be collected when you create an account, place an order, subscribe to our communications, or interact with our website.

The information collected from customers may be used for the following purposes:

• Processing and fulfilling orders
• Delivering products and managing shipments
• Providing customer support and responding to inquiries
• Improving website functionality and user experience
• Detecting and preventing fraud or misuse
• Sending order updates, promotional offers, and marketing communications

Customers may opt out of promotional communications at any time by using the unsubscribe option or by contacting us directly.

All payments made on our website are processed through secure third-party payment gateways.

Watermelon Sugar does not store credit card, debit card, banking, or payment details on its servers. Payment information is processed securely by certified payment gateway providers.

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

To operate and improve our services, we may share limited customer information with trusted third-party service providers, including:

• Payment gateway providers
• Courier and logistics partners
• E-commerce platform providers
• Analytics and marketing service providers

Such information is shared strictly for operational purposes and only to the extent necessary to perform their services.

Watermelon Sugar does not sell, rent, or trade customer personal information to third parties.

Watermelon Sugar shall not be held liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or extreme weather events
• Government regulations or restrictions
• Pandemic or public health emergencies
• Labour strikes or workforce disruptions
• Courier or logistics service interruptions
• Internet or technical system failures

Watermelon Sugar reserves the right to update, modify, or change this Privacy Policy at any time without prior notice.

Any updates will be posted on this page. Customers are encouraged to review this policy periodically to stay informed about how their information is protected.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us to:

• Understand how customers use our website
• Improve website performance and functionality
• Remember user preferences for future visits
• Provide relevant product recommendations

Customers can choose to disable cookies through their browser settings, but some parts of the website may not function properly if cookies are disabled.

By using our website, providing personal information, or making a purchase, you consent to the collection, storage, and use of your information as described in this Privacy Policy.

Continued use of the website after any updates to this policy will be considered acceptance of the updated terms.