Terms of service
Terms of Use
Welcome to www.watermelonsugar.in, operated by Watermelon Sugar.
1. Overview
By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. These terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.
If you do not agree with any part of these terms, you should discontinue the use of this website immediately.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
Watermelon Sugar reserves the right to refuse service or cancel orders if these eligibility conditions are not met.
3. Products & Availability
All products displayed on the website are subject to availability. Watermelon Sugar reserves the right to:
- Limit quantities purchased per order
- Discontinue products at any time
- Change product specifications
- Update product prices without prior notice
In rare cases, a product may become out of stock after an order is placed. In such situations, we reserve the right to cancel the order and issue a full refund to the original payment method.
4. Pricing Accuracy
While we strive to ensure that all product prices displayed on the website are accurate, pricing or typographical errors may occasionally occur.
For example, due to technical glitches or system errors, a product priced at ₹999 may mistakenly appear as ₹99.
In the event that a product is listed at an incorrect price due to a technical error, system malfunction, or human error, Watermelon Sugar reserves the right to cancel the order and refund the full amount paid by the customer, even if the order has already been confirmed.
Watermelon Sugar shall not be obligated to fulfill orders placed at incorrect or erroneous prices.
5. Product Display
We make every effort to display product colours, designs, and details as accurately as possible. However, the following variations may occur:
- Colour differences due to lighting conditions during photography
- Colour differences due to device screens and display settings
- Minor measurement variations due to manufacturing processes
Such variations are normal in the garment industry and shall not be considered product defects.
6. Order Acceptance
Placing an order on the website does not guarantee order acceptance. Watermelon Sugar reserves the right to cancel or refuse orders including but not limited to:
- Suspicious or fraudulent orders
- Bulk purchases that appear to be for resale
- Orders placed with incorrect pricing due to technical errors
- Orders where products become unavailable
If payment has already been made, the amount will be refunded to the original payment method used for the transaction.
7. Fraud Prevention
Watermelon Sugar reserves the right to refuse or cancel any order suspected to be fraudulent, unauthorized, or placed with the intent of resale or misuse of the website.
If fraudulent activity is suspected, Watermelon Sugar may:
- Cancel the order without prior notice
- Restrict or block the user account
- Report the activity to relevant authorities if required
Watermelon Sugar shall not be liable for any losses arising from fraudulent or unauthorized transactions conducted by third parties.
8. User Account Responsibility
Users are responsible for maintaining the confidentiality of their account information, including login credentials and OTP authentication.
Watermelon Sugar shall not be liable for any loss, damage, or unauthorized transactions resulting from failure to safeguard account credentials.
Users agree to notify Watermelon Sugar immediately if they suspect any unauthorized access to their account.
9. Intellectual Property
All content on this website including but not limited to the following are the exclusive intellectual property of Watermelon Sugar and are protected under applicable copyright, trademark, and intellectual property laws:
- Product images
- Designs
- Graphics
- Logos
- Brand name
- Website layout
- Product descriptions
Any unauthorized reproduction, copying, modification, distribution, or commercial use of website content without written permission from Watermelon Sugar is strictly prohibited.
10. Product Usage Disclaimer
All Watermelon Sugar products are manufactured with care and quality standards suitable for children.
However, Watermelon Sugar shall not be liable for damages, injuries, allergic reactions, or issues arising from:
- Improper usage of garments
- Incorrect washing methods
- Exposure to harsh chemicals or detergents
- Improper storage or handling of products by customers
Customers are advised to follow the garment care instructions provided with each product.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Watermelon Sugar shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.
This includes but is not limited to:
- Delivery delays caused by courier partners
- Product colour variations due to screen display differences
- Minor stitching or size variations within acceptable industry tolerance
- Temporary unavailability of products
- Technical errors or interruptions on the website
In any circumstance, the maximum liability of Watermelon Sugar shall be limited to the amount paid by the customer for the product purchased.
12. Third-Party Services
Our website may use third-party services, including but not limited to:
- Payment gateways
- Courier partners
- Analytics or tracking tools
Watermelon Sugar shall not be responsible for the performance, errors, policies, or actions of these third-party service providers.
Users are encouraged to review the terms and privacy policies of such third-party services.
13. Website Use Restrictions
Users agree not to misuse the website, including but not limited to the following:
- Attempting to hack or disrupt the website
- Uploading malicious software or harmful code
- Using automated bots or scraping tools to copy data
- Attempting unauthorized access to company systems
Violation of these terms may result in termination of website access and legal action if necessary.
14. Changes to Terms
Watermelon Sugar reserves the right to modify or update these Terms of Use at any time without prior notice.
Changes will become effective immediately upon posting on the website.
Users are encouraged to review these terms periodically.
15. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts of Tamil Nadu, India.
